Last Updated On 10-Nov-2022
1. Introduction
UTAS Co. ltd. (hereinafter also “UTAS Co.”, “UTAS”, “we”, “our”, “us”, etc.) was established in 1992 to implement innovation projects in the electromedical technologies field. We design, produce, and maintain expert-class lung ventilators, patient monitors, central monitoring stations, ECGs, and telemetry systems for clinical centers worldwide. Our products are certified in accordance with European standards and are supplied to more than 30 countries around the world.
UTAS appreciates your interest in our company and products you have shown in by visiting our website, as well as our pages in social networks, emailing posts, blog and/or other related communication channels. (Hereinafter “UTAS Pages”).
This Privacy Notice describes the policies of UTAS on the collection, use and disclosure of your information that we collect when you use our website (https://utasco.com/). (Hereinafter “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Notice. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Notice at any time without any prior notice to you and will post the revised Privacy Notice on the Service. The revised Notice will be effective 180 days from when the revised Notice is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Notice. We therefore recommend that you periodically review this page.
2. Information We Collect and for Which Purpose:
The term “Personal Information” in this Privacy Notice refers to information relates to you or allows us to identify you, either directly or in combination with other information that we hold. We encourage you to keep your personal settings and Personal Information complete and current.
2.1 Customers Requests Data
You can make an online request for a personalized quote, documentation, equipment options, or ask any question about UTAS products and partnership.
When you interact with our Customer Request through our online form, email or other UTAS Pages, we will use the following Personal Information about you:
- Name;
- Company or hospital that you work for;
- Company or hospital type;
- Position;
- Country and city;
- Telephone;
- Email;
- Website;
- The content of your questions or requests that you addressed.
We use this Personal Information to provide you information related to the product produced or supplied by UTAS, such as to respond to your inquiries and/or fulfil your requests.
We may also use this Personal Information to improve our products and services, to solve any potential disputes with you, and to educate our Marketing Department representatives during training.
2.2 Promotional Communication Data
You can choose to sign up for marketing and promotional communications. If you do so, we will collect and use the following Personal Information about you:
- Name;
- Your email address;
- Company or hospital that you work for;
- Company or hospital type;
- Position;
- Country and city;
- Your interactions with UTAS, such as the subscription or un-subscription of newsletters and other promotional communications;
- UTAS Product lines that you indicated in the request or subscription as interesting to you.
We use this Personal Information to send you promotional communications – based on your preferences and behavior – about UTAS products, services, events and promotions.
We may contact you with promotional communications via email and other digital channels, such as mobile apps and social media. We also use this information to track the effectiveness of our marketing efforts.
UTAS will give you the opportunity to withdraw your consent to receiving promotional communications at any time via the unsubscribe link at the bottom of each promotional email you may receive from us or otherwise contained in the communications we send you. You may also contact us to withdraw your consent via the contact information specified in the section “Contacts”.
2.3 Service Department Requests Data
You can send an online application for service or repair medical equipment manufactured by UTAS. In such a case, we will collect and use the following Personal Information about you:
- Medical institution or Authorized Representative;
- Country and city where UTAS products installed;
- UTAS medical equipment type that is installed;
- Its serial number;
- The content of your request;
- Name;
- Position;
- Telephone;
- Email.
We use this Personal Information to provide service consultation on product produced or supplied by UTAS, as well as to resolve issues related to setting up, repairing and/or replacing equipment.
We may also use this Personal Information to register and analyze all incoming service applications, as well as to improve the products, services, implement new solutions, to solve any potential disputes with you, and to educate our Service Department representatives during training.
2.4 Usage Data
We may use Personal Information we collect from you while you use UTAS products, services and/or our UTAS Pages for analytical purposes. We do this in order to understand your interests and preference, to improve our Products, Services and/or our UTAS Pages and to enhance your user experience.
2.5 Online Activities Data
UTAS may use cookies or similar techniques which store information about your visit to UTAS website to make your experience of interaction with our website more informative and convinient. For further information about the use of cookies or similar techniques used and your choices regarding cookies, please read UTAS Cookie Notice.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
3. How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
- Analytics
- Data collection & process
- Marketing Automation
- Promotional Emailing
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Notice; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
4. Third-Party Services
During your using of our Service, you may encounter links to other service providers or directly use services offered by third party service providers, which may include social media platform provider, other app developer or other website operator (such as Google, Airtable, Microsoft, LinkedIn etc.). These contents, link or plug-in are added on our website for the purpose of improving the efficiency of use and ease of communication with visitors to our website.
These service providers normally operate independently from UTAS, and may have their own privacy notices, statements or policies. We strongly suggest that you review them beforehand to understand how your Personal Information may be processed in connection with those sites, as we are not responsible for the content of sites or apps, that are not owned or managed by UTAS, or the use or privacy practices of those sites. For example,
Airtable (Privacy Notice: https://www.airtable.com/privacy);
MailChimp (Privacy Notice: https://www.intuit.com/privacy/statement);
Google / Google Analytics (Privacy Notice: https://policies.google.com/privacy);
or others.
This Privacy Notice does not address the privacy Notice and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy Notice of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
5. Retention Period of Personal Information
Unless indicated otherwise at the time of the collection of your Personal Information (e.g. within a form filled in by you), we will store your Personal Information for a period of time that is necessary
a) for the purposes for which they were collected as specified in this Privacy Notice, or
b) to comply with legal obligations (such as retention obligations under tax or commercial laws), depending on which one is longer.
6. Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@utasco.com. We will respond to your request in accordance with applicable law.
Besides the options available in various UTAS Pages, such as the unsubscribe option contained in promotional emails, you may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@utasco.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
7. Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
8. Contact information
If you have any queries or concerns about the processing of your information that is available with us, you may contact us:
UTAS Co.,
2a, Marii Kapnist str.,
Kyiv, 03057, Ukraine
+380 44 456 42 29
+380 44 456 93 92
info@utasco.com
